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Tradler Privacy and Cookie Policies

Introduction

Tradler Vacations S.L. ("Tradler," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy and Cookie Policy explains how we collect, use, and safeguard your personal data when you visit our platform at https://tradler.co ("Platform").

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Tradler is a company registered in Spain, with its registered office at Carrer de Provença, 288, 08008 Barcelona, Spain. We are provided with NIF B-67.076.562 and registered at the Mercantile Registry of Barcelona under Volume 46,090, Sheet 186, Page B-509 134.

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By using our Platform, you acknowledge that you have read and understood this policy.

How We Process Personal Data

We process personal data to enable you to use Tradler’s platform.

 

This includes:

  • Tracking performance metrics set by your employer.

  • Assigning milestones and recognitions.

  • Collecting optional responses regarding employee engagement.

  • Providing user profiles and account management.

  • Sending necessary email communications, such as gift deliveries or platform updates.

  • Using functional and technical cookies to enhance user experience.

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We only process data that you provide or that we collect through your interactions with the Platform.

Categories of Personal Data We Collect

We may collect and process the following types of personal data:

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  • Name and address (optional in some instances)

  • Date of birth

  • Email address

  • Company name

  • Start and end date of employment

  • Employment contract type

  • Employee number

  • Contact ID within the Platform

  • Performance metrics as determined by your employer

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We do not process personal data beyond what is necessary for these legitimate purposes unless required by law or with your explicit consent.

Data Security

We implement strict security measures to protect your personal data, including:

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  • Secure storage using Amazon Web Services (AWS) with industry-standard security protocols.

  • A strict access policy ensuring that only authorized personnel have access to personal data.

  • The ability for users to delete their data upon request or after leaving the Platform.

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For details on AWS security practices, please refer to their Privacy Policy.

Data Retention

We store your data only as long as necessary. Your personal data will be deleted:

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  • 30 days after you leave your employer that uses Tradler.

  • 30 days after you opt out of the Platform, using your employer’s tools.

  • If your employer discontinues the use of Tradler.

Sharing of Data with Third Parties

We do not sell or share your data with third parties for marketing purposes. However, we may share data when legally required or for essential services, such as:

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  • Cloud storage and IT providers to securely manage data.

  • Legal authorities when required by law.

Your Rights

As per applicable data protection laws, you have the right to:

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  • Access your personal data.

  • Correct or update inaccurate data.

  • Request data deletion (under certain conditions).

  • Restrict or object to data processing.

  • Receive a copy of your data in a structured format.​

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To exercise these rights, contact us at legal@tradler.co.

Cookie Policy

We use cookies to improve your experience, analyze site traffic, and enhance marketing efforts. You can manage your cookie preferences in your account settings.

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Types of Cookies We Use

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  • Essential Cookies: Required for core platform functions.

  • Performance Cookies: Help us understand platform usage and improve performance.

  • Marketing Cookies: Support advertising and promotional efforts (opt-in required).​

Responsible Disclosure Policy

We value security and appreciate ethical disclosures of vulnerabilities. If you discover a security issue, please:

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  • Report it via info@tradler.co

  • Avoid exploiting or sharing the vulnerability publicly.

  • Provide sufficient details to help us resolve the issue quickly.

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We will respond within 3 business days and will not take legal action against responsible disclosures.

Contact Us

For questions or requests regarding your data, contact us at:

Tradler


Carrer de Provença, 288,
08008 Barcelona, Spain

 

legal@tradler.co | support@tradler.co

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If you have concerns about how we process your data, you also have the right to file a complaint with the Data Protection Authority in your country.

This Privacy and Cookie Policy may be updated periodically. We encourage you to review it regularly to stay informed about any changes.

Last updated: February 19, 2025.

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